This policy explains how [Registered business name] (“NULLFORGE”, “we”) collects and uses your personal data when you visit our store or place an order. We follow India’s Digital Personal Data Protection Act, 2023 and, for customers in the UK and EU, the GDPR.
What we collect
- Order details — name, email, phone, shipping and billing address, items ordered.
- Custom designs — artwork and text you upload or create in our studios.
- Payment — handled by Shopify and our payment partners. We never see or store your full card or UPI details.
- Device and usage data — pages viewed, country and currency, collected through cookies.
Why we use it
- To make, ship and support your order, including sending your design proof.
- To show prices in your currency and keep your cart.
- To prevent fraud and meet tax and legal obligations.
- To send marketing emails, only if you opt in. You can unsubscribe at any time.
Who we share it with
Only with partners who help us run the store: Shopify (store and checkout), payment gateways, print and manufacturing partners, and courier companies. We don’t sell your personal data.
How long we keep it
Order records are kept for as long as tax law requires. Uploaded artwork is kept only as long as needed to produce and support your order.
Your rights
You can ask to access, correct or delete your personal data, withdraw consent, or nominate someone to act for you. Email [Support email] and we’ll respond within 30 days.
Grievance Officer
[Grievance Officer name]
[Registered business name], [Registered business address]
[Support email]
Last updated: 11 November 2026.